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04Issues & decisionsTillsonburg

Public services

What will the new dispatch system change?

A September County agenda preview announced a new emergency medical dispatch system expected on October 14 and associated changes to fire tiered-response agreements.

A County decision affecting Tillsonburg. County-wide record
About this decision

A September County agenda preview announced a new emergency medical dispatch system expected on October 14 and associated changes to fire tiered-response agreements. The important resident question is how calls will be assessed and which responders will be sent—not simply whether a software change occurs. The reviewed preview is evidence of an announced change, not proof of the Council decision or completed rollout. Response targets, the starting baseline and the responsibilities of dispatch, paramedics and local fire should be visible together. Performance should then be measured against the announced purpose without treating an average response time as a guarantee to every neighbourhood.

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Answers & question historyCandidate or official? Explain your position →

Follow the decision
1Sep 8, 2026Proposal
2Oct 14, 2026Pending

Expected new dispatch implementation

Future target; operational start still requires confirmation.

September 9 agenda preview — emergency dispatch changes
Public question and answers

Who has explained their position?

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Will the dispatch changes improve the response residents actually receive?
Person / officePublic record on this issueQuestion statusNext step
Marcus RyanMarcus RyanMayor · ZorraNo public answer foundNo contact recordedOpen question
Answer or clarify
Brian PetrieBrian PetrieMayor · IngersollNo public answer foundNo contact recordedOpen question
Answer or clarify
Jerry AcchioneJerry AcchioneMayor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Deb GilvesyDeb GilvesyMayor · TillsonburgNo public answer foundNo contact recordedOpen question
Answer or clarify
Deb TaitDeb TaitDeputy Mayor-County Councillor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Bernia MartinBernia MartinDeputy Mayor-County Councillor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
David MayberryDavid MayberryMayor · South-West OxfordNo public answer foundNo contact recordedOpen question
Answer or clarify
Jim PalmerJim PalmerMayor · NorwichNo public answer foundNo contact recordedOpen question
Answer or clarify
Mark PetersonMark PetersonMayor · Blandford-BlenheimNo public answer foundNo contact recordedOpen question
Answer or clarify
Philip SchaeferPhilip SchaeferMayor · East Zorra-TavistockNo public answer foundNo contact recordedOpen question
Answer or clarify
Adrian CouwenbergAdrian CouwenbergMayor · NorwichNo public answer foundNo contact recordedOpen question
Answer or clarify
Clayton HaightClayton HaightMayor · Blandford-BlenheimNo public answer foundNo contact recordedOpen question
Answer or clarify
Don EdmistonDon EdmistonMayor · East Zorra-TavistockNo public answer foundNo contact recordedOpen question
Answer or clarify
Craig GillisCraig GillisMayor · South-West OxfordNo public answer foundNo contact recordedOpen question
Answer or clarify
Crystal FinchCrystal FinchMayor · ZorraNo public answer foundNo contact recordedOpen question
Answer or clarify
Katie GriggKatie GriggMayor · ZorraNo public answer foundNo contact recordedOpen question
Answer or clarify
Mrs. Lori McDonaldMrs. Lori McDonaldMayor · ZorraNo public answer foundNo contact recordedOpen question
Answer or clarify
Aaron GorlickAaron GorlickMayor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Asjad HussainAsjad HussainMayor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Anthony ScalisiAnthony ScalisiMayor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Jarrod ErbJarrod ErbDeputy Mayor-County Councillor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Kelly GilsonKelly GilsonCity-County Councillor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Mark SchadenbergMark SchadenbergCity-County Councillor · WoodstockNo public answer foundNo contact recordedOpen question
Answer or clarify
Tim LobzunTim LobzunMayor · IngersollNo public answer foundNo contact recordedOpen question
Answer or clarify
Kelly SpencerKelly SpencerMayor · TillsonburgNo public answer foundNo contact recordedOpen question
Answer or clarify

What the evidence establishes

The choices on the table

These are editorial alternatives to test, not attributed candidate promises.

Publish an implementation and outcomes comparison

Editorial proposal: show training, agreement status, actual launch and pre/post measures with appropriate case-mix context.

Report geographically meaningful service results

Editorial proposal: provide robust local measures while suppressing small samples that risk privacy or misleading conclusions.

How we got here

  1. Proposal

    Dispatch changes previewed

    Agenda preview establishes a planned change, not a recorded Council vote.

    September 9 agenda preview — emergency dispatch changes
  2. Pending

    Expected new dispatch implementation

    Future target; operational start still requires confirmation.

    September 9 agenda preview — emergency dispatch changes

Questions that still deserve an explanation

  • What will change in the response to urgent and lower-priority calls?
  • Which performance target should improve, and what is the current baseline?
  • What training and agreement changes must be finished before implementation?
  • How will rural response outcomes be reported without hiding differences inside a County average?
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Sources and corrections

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The money connected to this issue

Separate records and funding scopes; amounts are not added together.

Project and budget details (1)
Who’s actually in charge?
01

Tillsonburg council

Municipal services, local roads, recreation, zoning and the local budget.

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02

Oxford County

County roads, water and wastewater, housing services, paramedics and County planning.

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